Account Alerts

Account Alerts are a free feature in online banking that allows you to setup and receive notifications about important events on your account.

Here are a few quick facts about Account Alerts:

1. Alerts are NOT real-time. They are processed on a daily basis and notifications are sent out around 10:00 a.m. the next business day. Our SilverLink Online disclosure with more information on Account Alerts can be found on here.
2. Alert notices can be sent only to e-mail addresses. Many mobile phones are e-mail capable.
3. The content of an Alerts e-mail contains no personal or account information. See example of e-mail at the bottom of this page.
4. Alerts can be modified and turned on or off at any time within online banking.
5. A notification of an Alert will only be sent out once per occurrence. For example, you have an Alert setup to notify you when your balance goes below $1,000.00, and your balance stays below that amount for five days, you will only get notified on the first day.

 
How to Sign Up

When logged in to online banking, click on “Online Services,” and then click the “E-mail Alerts” link.

 
To Add New Alerts

Choose and “Add New Alert” to setup and click on “Next.”

These alerts are currently available:

1. My balance has fallen below a certain amount.
2. My loan payment is past due.
3. My credit card balance exceeds a certain amount.
4. A payment has posted to my loan.

 
Alert Setup Screen:

 
Setup Delivery Options

 
To Manage Alerts

This page allows you to make Alerts active (default), inactive or delete them.

To change an Alert, click on its nickname. This will take you to the Alert Setup screen.

To change the e-mail address of a recipient, click on the name in the Recipient column. This will take you to the Delivery Option Setup screen.

To change the status of an Alert or delete it, choose the appropriate boxes and click on “Update.”

 
To Manage Delivery Options

This screen lists all of the delivery options currently setup. The “Current E-mail Address” is the e-mail address we have on file for your account. To modify the “Current E-mail Address,” you will need to use the “Change E-mail Address” page under “User Options.”

Click on the nickname or address to update your e-mail. This will take you to the Delivery Option Setup screen.

To delete, choose the appropriate boxes and click on “Update.”

 
To View Recent Alerts

Click on “View Alerts” on the main navigation to view “Recent Alerts.”

This page will list all recent Alert activity on the your account. Each alert sent to you will be listed here along with the time and date that it was sent. Ninety days history will be kept. You may also delete items in your Alert history by choosing the appropriate box and clicking on “Update.”

 
Example Alert E-mail You Will Receive

-----Original Message-----
From: alerts@nevadafederal.org [mailto:alerts@nevadafederal.org]
Sent: Sunday, January 1, 2006 10:00 AM
To: Your E-mail Address
Subject: Nevada Federal Online Banking Alert
 
My balance has fallen below a certain amount.
 
You are receiving this courtesy e-mail Alert because you have subscribed for this account notification through Nevada Federal's Online Banking Service.
 
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